How To Hire Software Testers, Pt. 3

How would you test a pen?

Posted by Alexander Todorov on Fri 03 June 2016

In previous posts (links below) I have described my process of interviewing QA candidates. Today I'm quoting an excerpt from the book Mission: My IT career(Bulgarian only) by Ivaylo Hristov, one of Komfo's co-founders.

Fedora pen

He writes

Probably the most important personal trait of a QA engineer is to
be able to think outside given boundaries and prejudices
(about software that is). When necessary to be non-conventional and
apply different approaches to the problems being solved. This will help
them find defect which nobody else will notice.

Most often errors/mistakes in software development are made due to
wrong expectations or wrong assumptions. Very often this happens because
developers hope their software will be used in one particular way
(as it was designed to) or that a particular set of data will be returned.
Thus the skill to think outside the box is the most important skill
we (as employers) are looking to find in a QA candidate. At job interviews
you can expect to be given tasks and questions which examine those skills.

How would you test a pen?

This is Ivaylo's favorite question for QA candidates. He's looking for attention to details and knowing when to stop testing. Some of the possible answers related to core functionality are

  • Does the pen write in the correct color
  • Does the color fades over time
  • Does the pen operate normally at various temperatures? What temperature intervals would you choose for testing
  • Does the pen operate normally at various atmospheric pressure
  • When writing, does the pen leave excessive ink
  • When writing, do you get a continuous line or not
  • What pressure does the user need to apply in order to write a continuous line
  • What surfaces can the pen write on? What surfaces would you test
  • Are you able to write on a piece of paper if there is something soft underneath
  • What is the maximum inclination angle at which the pen is able to write without problems
  • Does the ink dry fast
  • If we spill different liquids onto a sheet of paper, on which we had written something, does the ink stay intact or smear
  • Can you use pencil rubber to erase the ink? What else would you test
  • How long can you write before we run out of ink
  • How fat is the ink line

Then Ivaylo gives a few more non-obvious answers

  • Verify that all labels on the pen/ink cartridge are correctly spelled and how durable they are (try to erase them)
  • Strength test - what is the maximum height you can drop the pen from without breaking it
  • Verify that dimensions are correct
  • Test if the pen keeps writing after not being used for some time (how long)
  • Testing individual pen components under different temperature and atmospheric conditions
  • Verify that materials used to make the pen are safe, e.g. when you put the pen in your mouth

When should you stop ? According to the book there can be between 50 and 100 test cases for a single pen, maybe more. It's not a good sign if you stop at the first 3!

If you want to know what skills are revealed via these questions please read my other posts on the topic:

Thanks for reading and happy testing!

tags: QA, fedora.planet

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